HomeFixRadarWhat's wrong · what it costs · who fixes it
Plumber in work gloves holding a pipe wrench

How to describe a home problem to a pro

Thirty seconds of the right detail gets you the right help faster.

  1. What you see, hear or smell: "water around the base", "banging when it starts", "rotten-egg smell".
  2. When it started and whether it's getting worse.
  3. What you've already tried.
  4. Make, model and age of the equipment (on the label).
  5. Photos or a short video, if they ask.
  6. Your ZIP code and when you're home.

Something not right at home?

Put it on the radar.

Tell us what you're seeing. We'll show you what it probably is, what it typically costs, and connect you with a local pro who fixes it.

Diagnose my problem