Sump pump not working
The sump pit is filling and the pump isn't running, or it runs nonstop.
What you're probably seeing
The sump pit is filling and the pump isn't running, or it runs nonstop.
Likely causes
- Power loss or a tripped GFCI outlet.
- A stuck float switch.
- A burned-out motor or clogged intake.
Safe checks you can do now
- Check the outlet and breaker.
- Make sure the float moves freely.
- If the pit is close to overflowing, call now.
When to call a pro
The pump won't run with rain coming, or water is already on the floor.
General information about common causes, not a diagnosis of your home.
FAQ
Quick answers
Who fixes sump pump not working?
A plumber. Call (833) 835-1569 to connect with an independent local plumber.
How much does it typically cost?
Plumber labor: $45–$150 per hour, plus a $50–$200 service call; Water damage restoration: $2,000–$6,000 typical (extraction $4–$12 per sq ft) (HomeGuide 2026 national ranges). Your pro sets the real number after seeing the job.
When should I call?
The pump won't run with rain coming, or water is already on the floor.
Related
More basement & floors problems
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Standing water on the floor
Water across a floor, carpet squishing, or water creeping under walls.
$2,000–$6,000 typical (extraction $4–$12 per sq ft)
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Flooded basement
Inches of water in the basement after rain, a pipe burst or a pump failure.
$2,000–$6,000 typical (extraction $4–$12 per sq ft)
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Wet carpet or soaked floors
Carpet that's soaked, hardwood cupping, or water under laminate.
$2,000–$6,000 typical (extraction $4–$12 per sq ft)