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Flooded entrance with a bucket and slippers in standing water
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Sewage backing up into drains

Dirty water coming up through a floor drain, tub or toilet.

What you're probably seeing

Dirty water coming up through a floor drain, tub or toilet.

Likely causes

  • A blocked main sewer line.
  • Roots or a collapsed section in the line.
  • Storm overload of the city sewer.

Safe checks you can do now

  1. Stop using water and flushing toilets.
  2. Keep kids and pets away.
  3. Don't clean it up with household products.

When to call a pro

Now: a plumber clears the line and a cleanup company handles the mess.

General information about common causes, not a diagnosis of your home.

FAQ

Quick answers

Who fixes sewage backing up into drains?

A water damage restoration company. Call (888) 261-1486 to connect with an independent local water damage restoration company.

How much does it typically cost?

Main sewer line cleaning: $200–$500 (hydro jetting $600–$1,400); Water damage restoration: $2,000–$6,000 typical (extraction $4–$12 per sq ft) (HomeGuide 2026 national ranges). Your pro sets the real number after seeing the job.

When should I call?

Now: a plumber clears the line and a cleanup company handles the mess.

Something not right at home?

Put it on the radar.

Tell us what you're seeing. We'll show you what it probably is, what it typically costs, and connect you with a local pro who fixes it.

Call a water · (888) 261-1486